Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Barrow Burn Farm, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or watching live sports. It should never be considered as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and conduct checks to ensure all our players meet the legal minimum age requirement. If you are under 18, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
Be aware of the following signs that may indicate a problem with gambling:
- Chasing Losses: Trying to recover money lost by gambling more frequently or with larger stakes
- Hiding Gambling Activity: Keeping gambling secret from family, friends, or healthcare providers
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Increased Tolerance: Needing to gamble with larger amounts to achieve the same excitement
- Loss of Control: Being unable to stop or reduce gambling despite wanting to
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Financial Difficulties: Borrowing money or experiencing debt due to gambling
- Withdrawal Symptoms: Feeling restless or anxious when not gambling
If you recognise any of these signs in yourself or others, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set maximum amounts you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set limits on the amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders showing how long you have been playing and how much you have wagered
- Session Time Limits: Set automatic session timeouts to control your playing duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Close your account if you wish to stop gambling entirely
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you are struggling with gambling or believe you may have a problem, please reach out to one of the following organisations:
United Kingdom
- GamCare – Free, confidential support and advice for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (Free, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Support group meetings across the UK
www.gamblersanonymous.org.uk
International Support
- Australia – Gambling Help Online
www.gamblinghelponline.org.au
Telephone: 1800 858 858 (Free, confidential) - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (Free, confidential, 24/7) - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Telephone: 0800 1372700 (Free helpline)
Need Help?
If you or someone you know is struggling with problem gambling, please seek help today. There is no shame in asking for support – many people experience gambling problems and recovery is possible with the right help and resources.
Contact one of the organisations listed above or speak to your GP for advice and support.
Remember: Gambling should be fun. If it is no longer enjoyable or is causing harm, it is time to seek help.